FAQ

What forms of payment do you accept?

We accept payment through Visa, Mastercard, Discover, Diners Club, Apple Pay, Google Pay, and Shop Pay.

If ordering in person we accept cash and check also.

How do I know what size urn I should buy?

You’ll want to consider your loved one's weight and final resting place. Generally speaking, the size of the urn is based on weight.  You can approximate that one pound of body weight will require one cubic inch of urn volume.  For example, a 200 pound person would require a 200 cubic inch urn.  A 6x6x6 urn is 216 cubic inches. 

The formula for cubic inches is LxWxH.

How do I know what color(s) to order?

You may order any color. If there is a certain color that represents your loved one, we would love to honor them in that way. To view the wide variety of powder coat colors click here. We can help find a specific color if you are having troubles viewing the website. 

Do I need to buy an urn from a funeral home or crematorium? 

No.  According to the Federal Trade Commission, "the funeral provider may not refuse, or charge a fee, to handle a casket [or urn] you bought elsewhere." Therefore, you can purchase an urn from anywhere you please and bring it to the funeral home or crematorium.

Can two people share the same urn? 

A companion urn is intended to hold the remains of two people. The ashes can be commingled or remain separate, based on your wishes.  Generally, there are two separate plates for names and dates. 

Can I take an Urn with remains on an airplane?

Yes, but before you start your trip it’s important to understand the Transportation Security Administration (TSA) rules and regulations as well as any specific restrictions your airline of choice may have.

We suggest obtaining a Death Certificate and Certificate of Cremation before traveling.  Keep in mind that documentation alone is not sufficient to allow the urn to travel on the plane, it must also pass through an x-ray machine, and meet any other local laws at your destination. 

How do I transfer the remains to an urn?

There are several options:

1. Request that the crematory or funeral home perform this task. If either of these facilities transfer the ashes the bag is usually closed with an official seal.
2. Transfer the ashes in the provided plastic bag yourself. In some instances, the urn will have a large enough opening that the plastic bag of ashes can be transfer directly without opening.
3. Transfer the ashes by pouring them into the selected urn.

How do I bury cremated remains?

If you plan on burying your loved one contact the cemetery or your county's office to ensure you are complying with required regulations. Some cemeteries and other burial locations have rules related to the urn material and construction, or they may require an urn vault. The FTC Funeral Rule provides additional information. We offer the sealable option, to help comply with these regulations.

How much should I pay for an urn?

The cost of our custom urns range in price from $40.00-$400.00. Urns from other companies can cost up to a few thousand dollars depending on what you choose to honor your loved one with.